Lenovo Fingerprint Reader Not Working

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  1. Fingerprint Scanner Not Working
  2. Lenovo Fingerprint Reader Not Showing In Device Manager
  3. Lenovo T470 Fingerprint Reader Not Working

All 3 Policies under Computer Configuration Administrative Templates Windows Components Windows Hello for Business must be in the state 'Not configured'. This was the piece that was missing, and not documented properly on Technet. After the policy changes and a restart, PIN and fingerprint options were available. This package provides Fingerprint Driver and is supported on Yoga 920-13IKB, Yoga 920-13IKB Glass, Flex Pro-13IKB and running the following Operating Systems: Windows 10 (64-bit) Lenovo Inc. Lenovo says Fingerprint Manager Pro was used with the Thinkpad, ThinkCentre, and ThinkStation machines running Windows 7, Windows 8, and Windows 8.1. The tool could be configured to store and authenticate website credentials via fingerprint.

If you find the fingerprint reader on your Lenovo laptop doesn’t work any more, don’t panic. It’s often quite easy to fix…

4 Fixes for Lenovo Fingerprint Reader Not Working

  1. Everything worked flawlessly, except for the fingerprint reader. I have tried everything in my power to fix it, but nothing seems to have worked. So, I contacted support, and they had me send it back for repair. A week pasts, and I get the x1 carbon, only to find that the reader STILL doesn't work, so I tell them again.
  2. Fingerprint reader not working on Yoga 530-14 with amd Ryzen 7 Hi, I bought a new yoga 530 and have now problem with fingerprint reader. When I set up new finger it works at the beginning.

Here’re 4 fixes that have helped other users resolve the Lenovo Fingerprint Reader Not Working Windows 10 problem. Just work your way down the list until you find the fix that does the trick.

In case you cannot log into Windows at the moment, you can follow this tutorial to enter Safe Mode With Networking.

Fix 1: Check the fingerprint scanner

Before addressing the fingerprint reader not working problem, you might want to check the fingerprint scanner for possible hardware issues.

  1. Check if there’s any grease or dust on the scanner. If yes, then gently wipe it off with a piece of clean cloth.
  2. Check if there’re any scratches on the sensor. If it’s been badly scratched, then send it to a trustworthy computer repair shop or the computer vendor for repair. If the sensor is in good condition but the fingerprint reader doesn’t work, please move on to Fix 2, below.

Fix 2: Update your fingerprint reader driver

This problem may occur if you are using the wrong fingerprint reader driver or it’s out of date. So you should update your fingerprint reader driver to see if it fixes your problem. If you don’t have the time, patience or skills to update the driver manually, you can do it automatically with Driver Easy.

Driver Easy will automatically recognize your system and find the correct drivers for it. You don’t need to know exactly what system your computer is running, you don’t need to risk downloading and installing the wrong driver, and you don’t need to worry about making a mistake when installing. Driver Easy handles it all.

Fingerprint scanner not working

You can update your drivers automatically with either the or the Pro version of Driver Easy. But with the Pro version it takes just 2 clicks:

  1. Download and install Driver Easy.
  2. Run Driver Easy and click the Scan Now button. Driver Easy will then scan your computer and detect any problem drivers.
  3. Click Update All to automatically download and install the correct version of all the drivers that are missing or out of date on your system (this requires thePro version– you’ll be prompted to upgrade when you click Update All).
    You can also click Update to do it for free if you like, but it’s partly manual.
  4. Restart your computer and see if the fingerprint reader works properly this time. If it works, then great. But if it doesn’t, move on to Fix 3, below.

Fix 3: Uninstall Lenovo Finerprint Manager and use the default fingerprint driver

If Fix 2 doesn’t work for you, then you’d probably have to uninstall the lenovo fingerprint software and the fingerprint driver (so that Windows will install the default generic one for you) to see if it works.

Lenovo Fingerprint Reader Not Working

Here’s how:

1) – 3) right below are steps to uninstall Lenovo Finerprint Manager.
  1. On your keyboard, press the Windows logo key, then type apps and click on Apps & features.
  2. Locate and click on Lenovo Finerprint Manager (or, Lenovo Finerprint Manager Pro)and click Uninstall.
  3. Click Uninstall to confirm.
1) – 4) right below are steps to uninstall the fingerprint driver.

Fingerprint Scanner Not Working

  1. On your keyboard, press the Windows logo key and type devmgmt.msc, then press Enter.
  2. Double-click on Biometric devices and then right-click on your Lenovo fingerprint device and click Uninstall device.
  3. ClickUninstallto confirm.
  4. Restart your computer, then test to see if the fingerprint reader not working problem has been solved.

Fix 4: Re-enroll your fingerprints

  1. On your keyboard, press the Windows logo key and type sign-in, then click on Sign-in options.
  2. Scroll down to Windows Hello, and click Set up under the Fingerprint section.
  3. Follow the on-screen instructions to set up the fingerprint login.
  4. Don’t forget to test if the fingerprint reader works normally this time.

Lenovo Fingerprint Reader Not Showing In Device Manager

How have the fixes above helped you with your troubleshooting? Do you have any experiences or ideas to share with us? Feel free to leave us a comment below and let us know your thoughts.

Lenovo T470 Fingerprint Reader Not Working

Featured image by Olena Sergienko on Unsplash